FAQs

Our collection includes a wide range of jewelry, including necklaces, earrings, bracelets, and rings. We offer pieces in various materials such as gold in 18K and precious stones.

We provide a detailed ring size guide on our website to help you find your perfect fit. You can measure your finger using a string or a piece of paper and then compare it to our size chart.

Yes, we offer customization options on our Infinito Collection where you can customize the necklace and pendant for your wedding or special occasions. You can choose different gold, gemstones, and engravings to create a piece that is uniquely yours.

To keep your jewelry looking its best, avoid exposure to chemicals, extreme temperatures, and moisture. We recommend storing your pieces in a clean, dry place.

We accept returns and exchanges within 7 days of purchase, provided the items are in their original condition and packaging. Custom and made-to-order pieces are generally not eligible for return. See our return and exchange policy for more details.

Once your order is shipped, we will send you a tracking number via email. You can use this number to track your order's progress online.

We take your privacy seriously and use industry-standard encryption to protect your personal and payment information.

Yes, we offer complimentary gift wrapping for all orders. You can also include a personalized message with your gift.

Our customer service team is available via email, phone, or live chat. Please visit our Contact Us page for more details.

Our jewelry is handcrafted by skilled artisans in Italy, ensuring each piece is unique. We focus on traditional Italian craftsmanship, combining time-honored techniques with contemporary design.

We use high-quality materials such as 18k gold, and ethically sourced precious stones. Our pieces often incorporate traditional Italian elements like precious gold metals, stones, and pearls.

We currently accept major credit card payments such as VISA, Mastercard, PayPal, Google Pay, Apple Pay, American Express, JCB, Diners, etc.

Handmade jewelry takes time to make and comes with complexity. Our delivery date usually takes a few days to several weeks to ship. Custom designs take longer than pre-made pieces.

All purchases come in an ultrasuede jewelry box, tied with a grosgrain ribbon, and placed in an exclusive gift box. Your package comes with the receipt and authenticity card.

There is no minimum purchase required.

The bracelet features high-quality Freshwater and Akoya pearls paired with interchangeable links, designed for both elegance and durability.

Yes, you can customize the length of the necklace. Standard sizes are available, and custom measurements can be provided for a perfect fit. Feel free to schedule an appointment via https://www.briellakate.com/copy-of-get-in-touch.

Yes, we offer a range of clasp options to suit your style preferences and ease of use.

Yes, you can personalize your bracelet further with various options, and Briella Kate will continue to create collections for customizable jewelry, offering endless looks to suit your style.

Yes, along with the classic white pearls, we also offer a stunning selection of pearls, including Tahitian and South Sea varieties.

Yes, we welcome custom requests! Whether you want to add a charm or alter the design slightly, our team will work with you to bring your vision to life.

Each custom piece is handcrafted with care. Typically, it takes between 6-7 weeks to complete, depending on the level of customization and current order volume.

Due to the personalized nature of custom pieces, we do not accept returns. However, if there is an issue with your order, we will gladly offer a free adjustment or repair.

We recommend gently wiping your pearls with a soft cloth after each wear. Store your bracelet in a cool, dry place away from direct sunlight and avoid contact with harsh chemicals.

Yes, we offer matching necklaces, earrings, and rings that complement your customizable pearl bracelet. Please inquire for more details.

Yes, copyright and patent registration for the Infinito Collection is currently underway.